Professional Resume
317-927-5647

EXPERIENCE
Work History
As a professional in my field, I’ve had the opportunity to hold a variety of roles in many different companies throughout the years. Take a look below to learn more about my background and experience.
SOLUTIONS ENGINEER, DIGITAL PROJECT DELIVERY
TRIMBLE
October 2022 - Present
Ensuring the ongoing successful adoption and utilization of the e-Builder product suite by our clients
Responsible for the successful technical account management of existing clients by proactively maintaining contact with them, listening attentively to their needs, and identifying opportunities to grow the use of e-Builder within the accounts
Support a team-selling role, working in conjunction with Account Managers to identify opportunities to expand use of our software licenses and services
Initiate and maintain constant contact at a minimum with the client Champion and Admin to proactively identify issues, risks, and opportunities
Provide creative solutions to ambiguous business problems
Perform business gap analysis activities with existing clients to find "pain" and propose solutions to address these pain points
Perform training, support and configuration assistance to clients that you are working with
CONSULTANT
AVICADO CONSTRUCTION TECHNOLOGY SERVICES
October 2021 - October 2022
Establish and maintain relationships with the key stakeholders
Deliver a “higher level of service,” a core value of the Avicado mission statement
Responsible for the upkeep, configuration, and reliable operation of the client’s e-Builder project management database
Project management of implementation schedule and custom reporting solutions
Coordination and delivery of training including content and materials
Promote software adoption: uncover user barriers or resistance
Deliver meeting minutes, status reports, and post-project evaluations as required
Lead implementation of change management and invoicing e-Builder processes
Lead effort to integrate e-Builder with client financial systems
PROJECT MANAGER
E-BUILDER, INC.
March 2019 - October 2021
Define project plans, timelines, manage workflow and achieve completion deadlines on or before schedule.
Drove Agile and Waterfall technical projects representing a $1.5 million yearly portfolio.
Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level
agreements by subcontractors and vendors, external dependencies and potential roadblocks.
Serve as escalation point to provide answers to software product and process knowledge problems.
Effectively serve as project's trusted advisor to ensure adoption.
Work closely with product development team to implement custom development deliverables.
Provide necessary monthly and weekly reporting to executive management team.
Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level
agreements by subcontractors and vendors, external dependencies and potential roadblocks.
Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership
IMPLEMENTATION BUSINESS ANALYST
E-BUILDER, INC.
February 2016 - March 2019
Analyzed current business processes/requirements and developed corresponding e-Builder processes/data flows via discovery/design sessions.
Performed gap analysis activities to identify and document any requirement gaps as well as provide creative solutions to ambiguous business/business process problems.
Conducted discovery/design sessions with cross-functional teams on e-Builder financial integrations and wrote integration requirements and test cases.
Developed materials and delivered implementation training.
Served as mentor for new BAs on assigned projects.
SR. EDUCATION CONSULTANT | TEAM LEAD - AMERICAS & ASIA
TRIMBLE
October 2014 - November 2015
Led and facilitated advisory groups in development, review, editing, and revision of Trimble product educational programs.
Managed new and existing Trimble product educational programs and services.
Managed, planned, designed, and promoted measurement methods to evaluate educational offerings.
Managed two Education Consultants and oversaw their Trimble product-specific educational services and activities.
Provided advanced technical assistance and direction in Trimble product educational programs, services, and activities.
BUSINESS CONSULTANT, EPM PRODUCT MANAGER
TRIMBLE
June 2013 - October 2014
Managed Proliance base application support for various domestic/international client implementations and environments.
Coordinated application testing and troubleshooting.
Created client-specific solution configuration and functional specification documentation.
Drafted Quick Reference Guides, delivered on-site client-specific training, created client-specific documentation, and eLearning production.
Managed Quality Assurance Program for client solutions by testing use cases, writing test scenarios/test scripts, writing requirements, and oversaw client User Acceptance Testing.
Government HSPD-12 security clearance.
BUSINESS CONSULTANT — EPM REGIONAL TRAINER
TRIMBLE
November 2010 - June 2013
Managed ePM Regional Training program by identifying regional specific needs, creating tailored training plans, creating a regional training master schedule, identifying regional training resources, managing logistics, preparing training materials—workbooks, Quick Reference Guides, User Guides, regional specific documentation, delivering regional project team and role-based training classes
Facilitated regional ePM solution status report briefings to critical stakeholders and delivered new solution demonstrations
Provided Tier 4 Support to ePM to regional users and, when needed, escalated issues to Regional or National ePM administrators
Government HSPD-12 security clearance
BUSINESS CONSULTANT — CONSTRUCTION SOFTWARE
URS/AECOM
August 2006 - November 2010
Facilitated domestic/international discovery sessions with URS staff, clients, and project team members to create project-specific workflow procedures, define work breakdown structures, formulate implementation plans/paths, configure nomenclature changes, create custom reports, and develop best practices with unique client/project requirements
Managed and delivered domestic/international Instructor-Led Training (ILT) sessions and Web-Based Training session for URS staff/Clients/Team members on Prolog Manager, Prolog Website and Contract Manager 13.x, P6 Web, P6 systems
Managed user experience through version upgrades by communicating changes, scheduling downtime, establishing QC procedures to ensure data integrity, and conducting weekly Tips and Tricks sessions on new functionality
Managed eLearning Training Video process, production, and documentation