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Work History

As a professional in my field, I’ve had the opportunity to hold a variety of roles in many different companies throughout the years. Take a look below to learn more about my background and experience.

Experience: Experience

Consultant, Avicado Construction Technology Services

October 2022 - Present

  • Establish and maintain relationships with the key stakeholders

  • Deliver a “higher level of service,” a core value of the Avicado mission statement

  • Responsible for the upkeep, configuration, and reliable operation of the client’s e-Builder project management database

  • Project management of implementation schedule and custom reporting solutions

  • Coordination and delivery of training including content and materials 

  • Promote software adoption: uncover user barriers or resistance 

  • Deliver meeting minutes, status reports, and post-project evaluations as required

  • Lead implementation of change management and invoicing e-Builder processes

  • Lead effort to integrate e-Builder with client financial systems

Project Manager, e-Builder, Inc.

March 2019 - October 2022

  • Define project plans, timelines, manage workflow and achieve completion deadlines on or before schedule.

  • Drove Agile and Waterfall technical projects representing a $1.5 million yearly portfolio.

  • Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level

  • agreements by subcontractors and vendors, external dependencies and potential roadblocks.

  • Serve as escalation point to provide answers to software product and process knowledge problems.

  • Effectively serve as project's trusted advisor to ensure adoption.

  • Work closely with product development team to implement custom development deliverables.

  • Provide necessary monthly and weekly reporting to executive management team.

  • Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level

  • agreements by subcontractors and vendors, external dependencies and potential roadblocks.

  • Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership

Implementation Business Analyst, e-Builder, Inc.

February 2016 - March 2019

  • Analyzed current business processes/requirements and developed corresponding e-Builder processes/data flows via discovery/design sessions.

  • Performed gap analysis activities to identify and document any requirement gaps as well as provide creative solutions to ambiguous business/business process problems.

  • Conducted discovery/design sessions with cross-functional teams on e-Builder financial integrations and wrote integration requirements and test cases.

  • Developed materials and delivered implementation training.

  • Served as mentor for new BAs on assigned projects.

Sr. Education Consultant | Team Lead - Americas & Asia, Trimble

October 2014 - November 2015

  • Led and facilitated advisory groups in development, review, editing, and revision of Trimble product educational programs.

  • Managed new and existing Trimble product educational programs and services.

  • Managed, planned, designed, and promoted measurement methods to evaluate educational offerings.

  • Managed two Education Consultants and oversaw their Trimble product-specific educational services and activities.

  • Provided advanced technical assistance and direction in Trimble product educational programs, services, and activities.​

Business Consultant, ePM Product Manager

June 2013 - October 2014

  • ​Managed Proliance base application support for various domestic/international client implementations and environments.

  • Coordinated application testing and troubleshooting.

  • Created client-specific solution configuration and functional specification documentation.

  • Drafted Quick Reference Guides, delivered on-site client-specific training, created client-specific documentation, and eLearning production.

  • Managed Quality Assurance Program for client solutions by testing use cases, writing test scenarios/test scripts, writing requirements, and oversaw client User Acceptance Testing.

  • Government HSPD-12 security clearance.

Business Consultant — ePM Regional Trainer, Trimble

November 2010 - June 2013

  • Managed ePM Regional Training program by identifying regional specific needs, creating tailored training plans, creating a regional training master schedule, identifying regional training resources, managing logistics, preparing training materials—workbooks, Quick Reference Guides, User Guides, regional specific documentation, delivering regional project team and role-based training classes

  • Facilitated regional ePM solution status report briefings to critical stakeholders and delivered new solution demonstrations

  • Provided Tier 4 Support to ePM to regional users and, when needed, escalated issues to Regional or National ePM administrators

  • Government HSPD-12 security clearance

Business Consultant — Construction Software, URS/AECOM

August 2006 - November 2010

  • Facilitated domestic/international discovery sessions with URS staff, clients, and project team members to create project-specific workflow procedures, define work breakdown structures, formulate implementation plans/paths, configure nomenclature changes, create custom reports, and develop best practices with unique client/project requirements

  • Managed and delivered domestic/international Instructor-Led Training (ILT) sessions and Web-Based Training session for URS staff/Clients/Team members on Prolog Manager, Prolog Website and Contract Manager 13.x, P6 Web, P6 systems

  • Managed user experience through version upgrades by communicating changes, scheduling downtime, establishing QC procedures to ensure data integrity, and conducting weekly Tips and Tricks sessions on new functionality

  • Managed eLearning Training Video process, production, and documentation

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